F.A.Q
Insert Question here
We hope that your transaction with worldsuperstore is as effortless as possible, but we are realistic in acknowledging that problems will occasionally occur.
Before contacting our support staff, please check our FAQ to see if your question has already been asked. While our support staff endeavor to reply to all questions and queries within 24 hours, why wait if you don't have to?
Is there any Guarantee?
Of course - if you're not happy with our products, we don't want your money. You get 30 days to try our products. If you're not satisfied, just let us know and we will send you a refund 100% guaranteed.Orders typically ship within 2-3 weeks. Shipping times vary based on the individual store and destination. On the od times, it could take up to 5 weeks due to weather or high demand seasons like Black Friday or Christmas.
To view estimated shipping times for your orders, please visit your Order History and choose "Where's My Package?" for more information. You can track your package's delivery progress at any time from this area.
If you want to check the delivery status of your order, you can find the most updated tracking information by visiting www.Worldsupperstore.ca
Click on "Track My Order" to view your order’s estimated date of arrival and tracking history. Please note, depending on how the store ships your order, there may not be tracking information available.
How much does shipping cost?
We strive to maintain low shipping costs. The shipping price associated with each item is displayed at checkout. The cost varies depending on the size, weight, and destination of your order. Since items may ship from multiple stores, shipping costs are applied separately by item ordered.
We have free shipping worldwide for any order over $50.00
What currency are your prices listed in?
All of our prices are based in US Dollar( USD),
however, we have a currency converter on the top left corner of each page. to tell you the price in your country currency if you live outside the USA.
How to Open Dispute
• First Step:
You can choose between two options: Return Goods – this means that you want to return the item and apply for a full refund, or Refund Only – this means that either you did not receive the item and you’re applying for a full refund or you did receive the item and you want a partial refund (without having to send the item back).